FAQs
Window Xperts
How do I know if I need new windows?
Several indicators suggest the need for window replacement. These include noticeable drafts, windows that are difficult to open or close, condensation appearing between glass panes, and visible damage such as rotting or mold growth on the window frame or surrounding areas.What is super spacer made of?
Super spacer is composed of a polymer structural foam. This composition eliminates the need for metal components, thereby enhancing the thermal insulation properties of the window.What warranties do you provide?
Window Xperts offers a transferable labor warranty. This warranty covers all labor required to address any covered items for 60 months from the initial installation date. After the first year, a nominal fee applies to service calls. This warranty extends to one subsequent owner of the same residence. We also provide manufacturer's limited lifetime warranties on the products we install.How long does a window replacement project take?
The duration of a window replacement project varies based on factors such as the number of windows and the complexity of the installation. Typically, the process can be completed within one to two days.Can super spacer withstand extreme weather?
Super spacer's TPS (thermoplastic spacer) technology is designed to maintain its shape and durability even in harsh weather conditions. This makes it particularly suitable for DP50-rated coastal windows, which are engineered to withstand high wind pressures and extreme weather events.Can you help me compare the different replacement windows you offer?
Given the straightforward climate in the Raleigh, NC area, we have simplified our offerings to two glass package options. Our team can provide detailed comparisons of these options to help you make an informed decision based on your specific needs and preferences.Are your replacement windows ENERGY STAR® rated?
ProVia's Endure windows, which we install, are indeed ENERGY STAR® certified. Our commitment is to provide replacement windows that meet stringent energy-efficiency standards, contributing to year-round comfort in your home while potentially reducing energy consumption.Is super spacer environmentally friendly?
Super spacer contributes to environmental sustainability by reducing heat transfer and energy consumption in buildings. This reduction in energy use leads to lower carbon emissions, aligning with global environmental standards and initiatives.


